Welcome to Molly Skye. We are incredibly passionate about delivering an exceptional shopping experience, and your satisfaction is our highest priority.
Whether you have questions about a specific fabric, need personalized sizing advice before placing an order, want to track a shipment, or simply wish to share your feedback with us, our dedicated customer support team is always ready to assist you. No question is too small!
The most efficient way to get in touch with us is via email. We review every message personally to ensure you receive a thoughtful and accurate response. ✉️
Customer Support Email: help@mollyskye.com
Response Time: We strive to reply to all inquiries within 24–48 business hours. (Please note that during peak holiday seasons or major product launches, our response time may be slightly longer, but rest assured we will get back to you as soon as possible!) ⏱️
Address: 12722 E Viento St, Dewey, AZ 86327 🇺🇸
Important Note: This address serves strictly as our corporate administrative office and headquarters. It is not a physical retail storefront, nor is it equipped to handle walk-in customers or direct package returns.
If you need to process a return or exchange, please contact our support email first so we can provide you with the correct return authorization and warehouse address.
Our team is available to help you during the following hours:
Monday through Friday: 9:00 AM – 5:00 PM (Mountain Standard Time / MST)
Saturday & Sunday: Closed (Our team is resting, but you can still email us anytime, and we will jump right on it first thing Monday morning!)
💬 Have a quick question? Before emailing, feel free to check out our FAQs, Shipping Policy, or Returns & Refunds pages—many common questions about delivery times and order tracking can be answered right away!
Thank you so much for choosing Molly Skye and being a valued part of our community. We look forward to connecting with you!
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